Privacy Policy

Last updated: 28th September 2025. 

This Privacy Policy explains how www.tipsytips.co.uk (the “Site,” “we,” “our,” or “us”) collects, uses, and shares your Personal Information when you browse, interact with, or make a purchase from our Site.

Contact US

If you have questions, would like further information about our privacy practices, or wish to make a complaint, please reach us at:

Email: tipsytipsteam@gmail.com

Information We Collect

When you use our site, we collect certain types of information to help us provide the best service. "Personal Information" means any information that can identify you as an individual. This may include: 

Device Information

• Purpose of collection: To display the Site correctly and carry out analytics to improve user experience.
• How collected: Automatically through cookies, log files, tags, pixels, and similar technologies.
• Shared with: Our e-commerce platform provider, Shopify.
• Examples collected: Browser type, IP address, time zone, cookie data, pages/products viewed, search terms, and how you navigate the Site.

Order Information

• Purpose of collection: To fulfil your order, process payments, arrange delivery, confirm purchases, provide invoices, communicate with you, and screen for fraudulent activity.
• How collected: Directly from you when you place an order.
• Shared with: Shopify (for order processing).
• Examples collected: Name, billing/shipping address, payment details, email address, and phone number.

Customer Support

• Purpose of collection: To provide assistance and resolve any queries.
• How collected: Directly from you when you contact us.

Minors

Our Site is not intended for anyone under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided information, please contact us so we can remove it.

Sharing Personal Information

We share your data only where necessary to operate our business:

• Shopify: powers our online store: See Shopify's Privacy Policy here: https://www.shopify.com/legal/privacy
• Legal requirements: We may disclose data to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to provide tailored marketing and advertising:

• Google Analytics: helps us understand customer use of our Site. Read more here: https://www.google.com/intl/en/policies/privacy/. Opt out: https://tools.google.com/dlpage/gaoptout.
• Shopify Audiences & advertising partners: may share purchase/use data to help show you relevant offers across websites.

You can opt out of targeted advertising: 

• Facebook Ads Preferences
• Google Ads Settings
• Bing Ads Settings
• Or via the Digital Advertising Alliance opt-out tool.

How We Use Your Data

We use your Personal Information to:

• Provide and deliver products/services.
• Process payments and send order updates.
• Ship items and manage fulfilment.
• Communicate offers, news, and updates.

Lawful Basis (GDPR)

If you are based in the EEA, we process your data under these lawful bases:

• Your consent.
• Performance of a contract with you.
• Compliance with legal obligations.
• To protect vital interests.
• To perform a task in the public interest.
• Our legitimate interests (which don’t override your rights).

Data Retention

We keep your order information for our records unless you request deletion. Please see the Your Rights section below for more details.

Automated Decision-Making

We do not use fully automated decision-making that has significant legal or personal effects. Shopify may use limited fraud-prevention measures such as:

• Temporary IP address blacklists after repeated failed payments.
• Temporary card blacklists linked to flagged IP addresses.

GDPR Rights

If you live in the EEA, you may:

• Request access to your data.
• Ask us to correct, update, or delete data.
• Request data portability.

Your information may first be processed in Ireland and then transferred internationally (including to Canada and the US). See Shopify’s GDPR information: Shopify GDPR Whitepaper.

CCPA Rights

If you live in California, you may:

• Request to know what Personal Information we hold.
• Ask for it to be updated, corrected, or erased.
• Request data portability.
• Nominate an authorised agent to make requests on your behalf.

Contact us at tipsytipsteam@gmail.com to exercise these rights.

Cookies

Cookies are small files placed on your device to improve browsing. They help us remember preferences (like login and region), track activity, and deliver personalised content.

We use different categories of cookies, including functional, performance, and advertising cookies. For the latest full list of cookies Shopify uses, please see: https://www.shopify.com/legal/cookies

You can manage or block cookie in your browser settings, but note this may affect how the site works. 

Do Not Track

We do not currently alter our data collection practices in response to browser “Do Not Track” signals, due to a lack of industry standard.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, operational needs, or our practices.

Complaints

If you wish to make a complaint, please email us at tipsytipsteam@gmail.com.

If you’re not satisfied with our response, you have the right to contact your local data protection authority. UK residents may contact the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/.